ALERT LEVEL 2 OPERATIONS SUMMARY
Vehicle Service and Repair
Bayswater Service Centres are OPEN FOR BUSINESS for all vehicle service, repair and WOF inspections. While we are open, our business operations will not be as normal, as we continue to do our part and comply with all Alert Level requirements, to ensure the ongoing safety of our staff and customers.
From Wednesday 8 September 2021 we will be operating under Alert Level 2 requirements. This means customers will be permitted to visit our dealerships and business can return to more recognisable practices. Increased safety protocols will be in place including, physical distancing, the use of Personal Protection Equipment (PPE), enhanced sanitisation and contact tracing registration for visitors. You can now arrange the use of a loan vehicle after you drop your vehicle off in a secure zone at the dealership, this can be arranged in advance, please discuss the option when you make your booking.
Bayswater Parts Centres are OPEN FOR BUSINESS for all vehicle parts, retail and trade sales. As with our vehicle service centres, from Wednesday 8 September 2021, customers may visit the dealership as long as they observe Alert Level 2 procedures.
If you would like to make a service booking or have a service or parts enquiry, please call us on 06 650 0200.
Bayswater Sales Teams (including Hawkes Bay BMW and Manawatu BMW) are OPEN FOR BUSINESS.
The requirements of Alert Level 2 for vehicle sales mean that our retail showrooms can open to the public. Vehicle sales, test drives, trade-in appraisals and documentation can now be completed in a more traditional way however increased safety protocols will be in place. This includes physical distancing, the use of Personal Protection Equipment (PPE), enhanced sanitisation and contact tracing registration for visitors. If you still prefer to conduct contactless business, our digital processes remain in place.
While at Alert Level 2, the safety and wellbeing of everyone is a top priority. We are following the Ministry of Health’s guidelines and have put the following measures in place to keep everyone safe:
- PPE: Our teams will use approved Personal Protective Equipment (PPE) when working on your vehicle.
- Contact Tracing: We will digitally collect contact details from all visitors in line with contact tracing guidelines & store that information in a centralised contact register
- Stricter cleaning and sanitation: All dealership and vehicle touchpoints will be thoroughly and regularly cleaned, we'll also be keeping cleaning logs of all vehicles serviced and/or test-driven.
- Social Distancing: Maintaining social distancing amongst our dealership teams when they’re at work.
- Distribute Policies: Clearly documented & distributed policies and guidelines for staff to adhere to.
Bayswater Vehicle Group Branch Managers:
Bayswater Hyundai, Isuzu, NAPIER
021 718 317
Bayswater Hyundai, Isuzu, Subaru HASTINGS
021 226 8218
Bayswater Subaru, Suzuki NAPIER
027 556 0072
Bayswater Trade Clearance Yard, NAPIER
021 919 335
Bayswater European (Jaguar, Land Rover, Volvo) NAPIER
027 555 6446
Hawke’s Bay BMW, HASTINGS
021 778 353
Manawatu BMW, PALMERSTON NORTH
027 449 8632
Brand Roadside Assistance Phone Numbers
Hyundai Assist/Breakdown - 0800 HYUNDAI
Isuzu Assist/Breakdown - 0800 ISUZU
Subaru Assist/Breakdown - 0800 42 42 32
Suzuki Assist/Breakdown - 0800 929 394
Jaguar Assist/Breakdown - 0800 724 695
Land Rover Assist/Breakdown - 0800 49 49 32
Volvo Assist/Breakdown - 0800 731 073
BMW Assist/Breakdown - 0800 800 269